If you've come here, something's probably not working as you'd expect, or you can't connect a device. It's highly likely that someone else has had a similar problem and we've fixed it for them already. So, to solve your issue immediately, please have a look through our knowledge base.
If you still can't fix your problem, please get in touch by using the "Contact Support" link on this page.
IMPORTANT!! Please let us know what trainer or devices you are trying to connect, if you are using an Apple TV and if your issue is for every ride, or one in particular.